For a long time I was aware that I was on the PC constantly.
There were frequent calls to the store; I realized that our budtenders couldn’t actually do anything other than answer the PC. They weren’t able to push sales on the floor or interact with the clients. It was constant questions like how late is the store open? Do every one of us offer delivery services? What is the deal of the week? I got so annoyed with it. I actually thought about getting rid of our PC. I talked to a friend of mine about it, but he works for a digital SEO business. My friend advocated optimizing our website. He told me that our website did not have any information on it. It basically listed our company as well as that was it. I was able to get a deal through him on a current web design, however now people can look through the online menu rather than call the store. I have a budtender replace the site every month to showcase what deals are going on, however both of us even have facebook, twitter as well as a google company listing. Those deals are highlighted there, another thing is that curbside pickup as well as cannabis delivery are so much easier since the website takes care of that. Now every one of us hardly get PC calls to the store. My budtenders love this freedom. I am ecstatic that I don’t hear a ringing PC in the background every single day. I finally get peace as well as quiet in the store, however everyone seems well informed on what is going on with our company too.