For a long time I was aware that I was on the iphone constantly, then there were frequent calls to the store! I realized that our budtenders couldn’t actually do anything other than answer the iphone.
They weren’t able to push sales on the floor or interact with the customers.
It was constant questions enjoy how late is the store open? Do both of us offer delivery services? What is the deal of the week? I got so upset with it. I actually thought about getting rid of our iphone. I talked to a buddy of mine about it. He works for a digital advertising company, then my friend advised optimizing our website. He told myself and others that our website did not have any information on it. It basically listed our supplier as well as that was it. I was able to get a deal through him on a new web design, but now people can look through the online menu rather than call the store. I have a budtender replace the stadium every week to showcase what deals are going on, however we even have facebook, twitter as well as a google supplier listing. Those deals are highlighted there; Another thing is that curbside pickup as well as cannabis delivery are so much easier since the website takes care of that. Now both of us hardly get iphone calls to the store. My budtenders love this freedom. I am happy that I don’t hear a ringing iphone in the background every single day. I finally get peace as well as quiet in the store, and everyone seems well informed on what is going on with our supplier too.