Competing in this state’s legal cannabis industry requires lots of money and mental resources.
You have to create a massive growing facility while maintaining store fronts from one county to the next. And if you’re smart, you’ll probably have some kind of cannabis delivery service as well. Even if you meet all of those minimum requirements for success, there are so many places where you can make serious mistakes and fall hopelessly behind. The flow of customers coming in and out of your stores needs to be efficient and limited to as few delays as possible. If you’ve got customers lined up for over an hour, they’re not going to enjoy giving you repeat business if your competitors treat them better. My favorite cannabis dispensary realized that their point of sale system was creating needless hiccups and delays with their daily flow of transactions. It was also creating issues for their cannabis delivery system, so they decided to make an overhaul to it all. Now it is easier than ever to shop at this particular cannabis dispensary. They have upgraded their point of sale system so that every customer has a unique login ID that tracks their medical marijuana physician recommendation, along with things like Veterans’ and SNAP discounts. If you decide to make an order through the cannabis delivery service, you will have a chance to input your address as well. This cannabis dispensary knew what they were doing when they opted to improve their ordering system, even if it’s just a small infrastructure improvement on their end. On top of it all, the computer system upgrade has made their lines move faster at the store as well.